Meet Our Leadership
Group President and CEO
A recognized healthcare business and technology leader for more than 25 years, Scott L’Heureux joined Jackson Healthcare 20 years ago. He currently oversees and shapes the strategic business development and operations of three market leaders in the Jackson portfolio: Jackson Therapy Partners, Jackson Nurse Professionals, and Healthcare Staffing Technologies. He also oversees the Mergers & Acquisitions efforts at Jackson Healthcare.
L’Heureux previously was the CEO of Surgical Information Systems, recognized as a best in KLAS provider of surgical software to leading hospitals throughout the US. With a dedication to creating products and services that directly impact the quality of patient care, his ability to recognize and nurture talent across an organization has led to a variety of management roles that include EnableSoft Software, McKesson, IBAX Healthcare (a subsidiary of IBM and Baxter), and Pharmacia Upjohn (now Pfizer) Pharmaceuticals.
Having served in a consultative capacity on numerous external boards and advisory committees, L'Heureux is a current or past member of professional organizations including the American College of Healthcare Executives, the Healthcare Information Management Systems Society, and Healthcare Financial Management Association. Holding a bachelor’s and master’s degree in finance and management from Georgia State University, Scott is an adjunct professor at Seminole State College of Florida and serves on the advisory board for the business school.
A native Central Floridian, L'Heureux lives in Winter Springs with his wife and two children.
Senior Vice President
As the Senior Vice President for Jackson Nurse Professionals, Bobbi Henson oversees the combined operational support functions for Jackson Therapy Partners and Jackson Nurse Professionals including; marketing, finance and accounting, payroll and billing, credentialing, housing, and IT.
Prior to joining Jackson Nurse Professionals, Bobbi served as the Vice President of Recruitment for Parallon Workforce Solutions, an HCA affiliate, where she led sales and support teams providing staffing solutions to HCA and other hospitals nationwide.
Before working at Parallon, Bobbi was the Vice President of Operations for Nursefinders Travel; part of the nation's largest privately held healthcare staffing company, Nursefinders, Inc. In this capacity she provided sales and operational leadership for three travel brands; Nursefinders Travel, National Healthcare Staffing, and Medfinders Travel. Bobbi resides in Merritt Island with her husband and two children.
Senior Vice President, Human Resources
As the Vice President of Human Resources, Nancy Rudella oversees all aspects of Human Resources for Jackson Therapy Partners and Jackson Nurse Professionals including; organizational, talent and leadership development, recruiting, benefits, associate engagement, employee relations and risk management.
Prior to joining Jackson Nurse Professionals and Jackson Therapy Partners, Nancy served as the Director of Human Resources for Wyndham Vacation Ownership where she provided human resources support to approximately 1,500 associates including the executive leadership team.
Nancy spent 15 years with Wyndham Worldwide and Wyndham Vacation Ownership holding various leadership positions within Human Resources. Nancy completed coursework in Human Resources at Thomas Edison State College and is a member of the Society for Human Resources Management and Organizational Development Network.
Nancy resides in Orlando, Florida.
Senior Vice President of Sales
Alex Mills is the Senior Vice President of Sales for Jackson Nurse Professionals. Prior to joining Jackson, Mills served as the Divisional Director of Allied Services for World Health, an Allied Healthcare Staffing company supplying various types of healthcare professionals to hospitals and nursing homes across the country. Before that Mills served as the Recruitment Manager for an Orlando based allied health staffing company specializing in diagnostic imaging.
Mills leadership as Vice President of Sales has helped to shape Jackson Nurse Professionals into an industry leader in travel nurse staffing. Mills has helped shape a talented group of Account Managers who share his same drive and vision. He enjoys working with his team, adding support and ensuring his team understands the importance of relationship building, honesty and feedback.
Mills is a Graduate of the University of Central Florida and currently resides in Orlando with his wife and three children.
Vice President of Recruitment
Joey Fridinger is the Vice President of Recruitment for Jackson Nurse Professionals. He is responsible for the management of our specialty-focused recruitment teams, and ongoing training and development. Joey has nearly 10 years of combined healthcare staffing experience holding several positions inside Jackson and as an Account Manager for Maxim Healthcare. Joey’s experience includes managing recruitment teams, local hospital sales, and managing the business operations for offices in Atlanta, GA and Charleston, SC.
Joey holds a Bachelor’s Degree in History from Florida State University.
Pat O'lear, RN
Risk Management and Clinical Director
Pat O'Lear, RN is Risk Management and Clinical Director for Jackson Nurse Professionals. She serves as the clinical liaison for clinicians, coordinates clinical training and risk management. She also is responsible for the company’s Joint Commission programs. Pat has enjoyed more than 30 years of healthcare experience to date.
Before joining Jackson Healthcare in 1998 Pat was the Vice President of RESQ Healthcare Systems and responsible for all development, testing, and client support of the Staffing, Scheduling, Patient Acuity and Operating Room software systems. In addition to clinical experience, Pat has served as an expert and speaker in numerous webinars and at various venues with regard to nurse staffing and scheduling and operational and process improvement.
Pat is a member of ANA, AORN and AACN, and is a graduate of the University of South Carolina William's Brice College of Nursing.
Jairo Armstrong is a versatile Recruitment Manager for Jackson Nurse Professionals with over 5 years’ experience in healthcare staffing. Jairo’s drive, positivity, and wide-ranging skill set have directly contributed to the exponential growth experienced by Jackson Nurse Professionals over the last 2 years.
Originally from Colombia, South America, Jairo graduated from the University of Central Florida with a Bachelor's Degree in Business Administration Marketing.
As a Recruitment Manager for Jackson Nurse Professionals, Steven oversees and manages the Company's recruitment team. Working in partnership with the other Recruitment Managers, Steven provides ongoing training and mentoring opportunities that include the most effective ways to match nurses to the jobs that fit them best while remembering that quality patient care starts with qualified and dependable nurses.
Prior to joining Jackson Nurse Professionals, Steven was a recruiter for Healthcare Scouts where he was responsible for acquiring new hospital clients and for placing experienced nurses into vacant positions. Joining Jackson Nurse Professionals as a National Recruiter in 2011, Steven established himself as an "other's first" team player and was promoted in December of 2014 to Recruitment Manager.
Born outside of Chicago, Steven has been in Orlando since he was 2 and attended the University of Central Florida where he received his Bachelor’s Degree.
Steven lives in Orlando with his son Caleb.
Nicole is a Recruitment Manager for Jackson Nurse Professionals with over 11 years’ experience in healthcare staffing. She oversees and manages the company’s recruitment team and has been instrumental in providing ongoing mentoring and training initiatives centered on effective retention and recruitment techniques. Nicole’s ability to identify gaps in customer service opportunities and her drive for excellence has been a moving force behind the company’s growth since her advancement into management in 2015.
Nicole began her career at Jackson Nurse Professionals as a front desk coordinator before she was quickly moved into recruitment and awarded “Recruiter of the Year.” Her success as a National Recruiter advanced her to the role of Senior Recruiter and finally to her most recent promotion as Recruitment Manager. Nicole is a committed nurse advocate who’s dedicated to the professional advancement of traveling nurses everywhere.
Nicole lives in Orlando with her 3 children.